Student Support Teams at the University can provide a variety of support for students based on individual needs and circumstances. For information on the available support within the University please visit Student Support website or make contact with the team on the emails listed below:

Student Accommodation:

• Luton CLV (24 hour reception), telephone: 07808 770659.
• Bedford Homes for Students, telephone: 01423 855960.

Beds Student Union (BEDS SU):

• Visit the Beds SU Helpdesk for self-help resources, including a video on how to write an appeal Completing your UoB Academic Appeal Form - YouTube. If you have concerns about academic appeals and cannot gain independent advise please contact adjudication@beds.ac.uk to advice you are awaiting an appointment with the Beds SU.
• For information on the services that can help click where to go for support for more information.

Student Engagement and Mitigation (SEAM) Support:

• Need to apply for extensions or re-assessments? Downloads a mitigation applications form Mitigation and email your completed form to: Mitigation@beds.ac.uk
• For general advice and support on range of issues that might be impacting on your attendance, ability to submit work and progression on your course, or thinking about interrupting or withdrawing from your studies, email Student Engagement on: studentengagement@beds.ac.uk

Health and Wellbeing Support:

• Have a diagnosed long term health condition or disability including learning disability. Disability Support is available by emailing: Disability@beds.ac.uk
• Support with mental health and wellbeing including practical advice and guidance for students, is available by emailing: Mentalhealth@beds.ac.uk
• Access to counselling if students are experiencing any problems of a personal or emotional nature that may be interfering with academic work and life. Support is available by emailing: Counselling@beds.ac.uk

Money Advice:

• Student Money Advice, including student bursary and cost of living hardship fund. Support is available by emailing: studentmoney@beds.ac.uk or visiting Student Money Advice

Financial/ Fee Advice:

• Fee related queries, including financial implications if considering interrupting or withdrawing you’re your studies, contact sortmyfinance@beds.ac.uk or Credit Services via telephone on 01582 743993.
• Contact the department student finance officer for each faculty on:
  • Education and Sport (E&S): sfoE&S@beds.ac.uk
  • Business School (UBBS): sfobusiness@beds.ac.uk
  • Creative Arts Technology and Science (CATS): sfocats@beds.ac.uk
  • Health and Social Sciences (HSS), including if you are a NHS funded student: sfohealth@beds.ac.uk

Community and Faith:

• Community and Faith team for any pastoral support available, all students are welcome whether they have a particular faith or not. The Chaplaincy team support is available by emailing: chaplaincy@beds.ac.uk

Careers Advice:

• Support with employment, careers and placements. The Careers team is available by emailing: careers@beds.ac.uk

Find a range of local services that can provide information, advice and guidance for carers in surrounding areas:

Bedfordshire:

• Carers in beds are an experienced charity supporting unpaid carers of all ages across Bedfordshire including local events. Telephone 0300 111 1919 or email contact@carersinbeds.org.uk
• Bedford Borough - Bedford Borough Council - Adult Social Care - Carers
• Central Bedfordshire - Central Bedfordshire Council – Support for Carers

Luton:

• Carers Central based in Luton, is a hub to enable adult carers to have information, advice and support needed to have a life of their own alongside caring roles. Call 0300 303 0201 or email: carerscentral@drcbeds.org.uk.
• Luton - Luton Borough Council - Adult Social Care - Being a Carer
• Age Concern Luton is Luton’s largest charity working with older people and has been helping older people and their carers get the services they need.

Buckinghamshire:

• Carers Milton Keynes supports unpaid carers and young carers in Milton Keynes from aged 8 onwards. They provide advice, information, emotional support and workshops and training. Telephone: 01908 231703 or email mail@carersmiltonkeynes.org
• Carers Bucks support unpaid carers and young carers in Buckingham aged 5 upwards, advice guidance and emotional support. Telephone: 0300 777 2722 or email mail@carersbucks.org

Northamptonshire:

• Northamptonshire Carers exists to make positive changes to Carers lives, reach out to you, value and champion all carers and those that look after.

Hertfordshire:

• Hertfordshire/Hemel Hempstead - Carers Support | Hertfordshire Mind Network
• Carers in Hertfordshire provide advice, information and support to unpaid carers – people looking after someone who is elderly, disabled, has physical or mental illness or misuses drugs or alcohol. Support carers of all ages, children and adults if they live, work or care in Hertfordshire. Call 01992 586969.

Birmingham:

• Birmingham Carers Hub is there for you if you support someone in Birmingham who needs your help due to a disability, serious illness, frailty or addiction.

London:

• Carers UK London, find your local support centre near you including local provider of respite care, practical or financial support.

Please find below information of national services where carers can access information, advice and guidance:

• Carers UK provide support and advice including a helpline available Monday to Friday, 9am-6pm on 0808 808 7777 or by emailing advice@carersuk.org at any time. Search the directory of local support services for carers
• Citizens advice provide advice on the support available if you’re responsible for looking after someone who has a disability, is getting old or has become ill.
• Age UK provide support and help for carers looking after a loved one, find out about emotional, practical and financial support available to you.
• Carers Trust provide a wealth of information online to help unpaid carers access the support they need.