What support can be offered?

• An initial meeting to determine the most beneficial support for your individual needs
• One-to-one support in managing your mental health and well-being
• Support in developing coping strategies or mechanisms to help you with the mental health difficulties you are experiencing
• Advice on Disabled Students' Allowances (DSA) and support in applying (UK students only)
• Access to mentoring through DSA (UK students only)
• Information, advice and supported access to other services within the university, Beds SU and local community
• Liaison with mental health services and GP

Cancellation Policy

We want to ensure that everyone has fair access to the service. Short notice cancellations and non-attendance have an impact on students who may be waiting for an appointment by lengthening the time they wait to see an advisor.

You have a responsibility to keep appointments you make with mental health support. It is respectful to let us know you can’t keep an appointment or do not wish to continue your appointments.

What should I do if I need to cancel an appointment?

If you cannot attend your appointment, please let us know at least 24 hours in advance so that we can arrange another appointment for you.

What will happen if I don’t cancel at least 24 hours in advance?

If you just don't attend an appointment, we will offer one further appointment. On this occasion, we will contact you to re-arrange.

If you do not keep a number of consecutive appointments, we may not be able to offer you further appointments.

We do understand that in certain circumstances, you may be unable to let us know in advance. Please let us know as soon as possible if you are experiencing any difficulties keeping your appointments.