You said, we are listening & responding

Responding to your feedback

You said, we are listening and responding

Your University and Students' Union will make sure your voice is heard and your feedback is shared with the appropriate departments. When you submit feedback through the Student Voice form, your Course Representative or one of our surveys, this is reported and discussed at School Student Experience Committees and escalated to the Student Experience & Student Voice Working Group, where appropriate.

Based on your feedback, we will develop recommendations and actions for enhancement.

The Student Voice is really important to us. The feedback we receive from students help us improve the overall student experience.

Find out about our collective achievements and initiatives below.

Did you know?

Did YOU KNOW?

Theme

Your teaching staff use the latest research and real-life scenarios to enrich your learning experience

Learning Opportunities
Begin

All students have Personal Academic Tutors who provide support throughout their student journey

PAT
Thrive

Throughout your student journey, we ask you to reflect on your experience and give us your feedback in many different ways to enable an environment of continuous improvement

Student Voice
Thrive

All students get access to careers support for a lifetime after graduation

Careers & Employability Service
Thrive

Our interactive virtual career development platform, Beds Career Builder, gives you access to the tools you need to kick-start your career

Careers & Employability Service
Succeed


You said... We did...

YOU SAID

WE DID

Theme

We want to see where our student voice was being heard and acted upon.

We have updated the process to give feedback to ensure students have an opportunity to share their views with us via Student Voice

Student Voice
Begin

We are struggling with the current cost of living crisis

We created a Cost of Living hub, which is continuously updated with help, advice and support. Plus we have made our gum memberships free and reduced the costs of meals at our campus restaurants.

Student Support
Thrive

Bedford library should have more spaces to practice presentations and for group study.

A massive refurbishment of the ground floor which now includes two new presentation rooms with large screens and sofas as well as study booths for group work. We also developed areas on the first and third floors to incorporate a large study booth, comfortable high back seating for individual study and round tables for shared study.

Learning Resources
Thrive

The library needs to be open for longer from when we need it.

Extended our opening hours to 24/7 in Luton and midnight in Bedford from September to November. Longer open hours again in March and April.

Learning Resources
Thrive

Overnight library laptop loans was not long enough.

Extended our library laptop loan period to one week.

Learning Resources
Thrive

We want more opportunities to develop our skills and improve our grades

Our dedicated academic skills webpages will enable you to improve your grades throughout your student journey.

Learning Resources
Succeed

We need more opportunities to access careers advice

We offer final year students evening appointments to offer guidance around your studies

Careers & Employability Service
Succeed


Good news stories

Good News

Department

We are keen to develop your employability skills so we invite relevant guest speakers, including experts from Luton Airport, Wizz Air, Highlands and Islands Airport Ltd.

UBBS

School of Aviation, Marketing and Tourism

We have organised fields trips to Luton Airport, Emirates Experience London, the Olympic Park and the World Travel Market.

All Arts course tutors are practising and exhibiting artist and photographers. Award-winning lectures such as Terry Lee and his award-winning Fantastic Noise podcast.

This is an opportunity to work on BedsTV, our in-house TV Station which offer three-month internship as station manager after the course has finished.

Faculty of Creative Arts, Technologies & Science

Latest data shows continuation rate of 93.5% for education courses.

Faculty of Education, English and Sports

Genuine integration of theory, practical application and soft skills with visible impact on others' lives.

Partnerships with Luton Town, F.C. Bedford Blues rugby and many more. Opportunities for students to engage with potential employers.

telephone

University switchboard
During office hours
(Monday-Friday 08:30-17:00)
+44 (0)1234 400 400

Outside office hours
(Campus Watch)
+44 (0)1582 74 39 89

email

Admissions
admission@beds.ac.uk

International office
international@beds.ac.uk

Student support
sid@beds.ac.uk

Registration
sid@beds.ac.uk