Senior Lecturer in Tourism Management

I have been lucky enough to spend my working lifetime either in the travel and tourism industry or in an educational environment sharing my passion of the industry with my students.

Tourism, hospitality and events are ever changing and I have enjoyed roles in companies from the largest such as TUI, both overseas and in the UK, to running my own hospitality business as an entrepreneur.

My experience of teaching is equally wide-ranging across all different levels in small and large groups. I like to make learning real and for me this involves practical elements such as planning and running events, for example, most recently at Lords Cricket Ground and The House of Commons.

Currently, I am the Course Leader for Tourism Management courses, including with Hospitality or with Events. I lecture on both the Undergraduate and Postgraduate Tourism Management courses.

Qualifications

• MA International Business of Hospitality and Tourism - University of Middlesex
• Qualified Teacher Status (QTS) – Society for Education and Training
• Undergraduate Diploma Literacy – University of Middlesex
• Certificate of Education (Cert.Ed.) – University of Middlesex
• International Air Transport Association (I.A.T.A) Airfares and Ticketing
• Association of British Travel Agents (A.B.T.A) – Certificate of Competence

Membership of Professional Bodies

• Working towards becoming a Fellow of the Higher Education Academy, 2020-2021.

Teaching Expertise

• Business of Tourism and Hospitality
• Managing Service in the Tourism and Hospitality Sector
• Events and Urban Regeneration
• Hospitality and Sustainable Development
• Tourism Policy and Practice

Research Interests

• Sustainable Tourism and Hospitality

External Roles

• External Verifier, Pearson London Exam Board
• External Verifier, City and Guilds Institute
• Mentor for Trainee Teachers, UCL Institute of Education

Previous Roles

• Employer Projects with TUI, The Grove Hotel, Jurys Inn and Hilton Hotels
• Director, Watford UTC - Travel and Tourism, Hospitality and Events
• Course Leader of Travel and Tourism, Barnet College
• Travel Agency Manager – Independent and Mass Market
• Owner of Dial and Dine Hospitality Services
• Tour Operator, Thomson Holidays (TUI), Front Office and Sales
• Overseas Resort Representative, Thomson Holidays (TUI)
• Ticketing and Sales Agent for KLM and Scandinavian Airlines

Conference Papers

• Keynote speaker at Queen Margaret University, Edinburgh: The relevance of UK Higher Education undergraduate hospitality degree courses in the UK Hotel Industry, 2012.

Contact Details

E: lorraine.davenport@beds.ac.uk