Contact the Quality & Standards Team

The Quality & Standards department is one of the teams within Academic Registry.

We develop principles and processes relating to quality assurance and enhancement, in consultation with stakeholders from across the University, that take account of external requirements and institutional priorities.

We are responsible for the implementation and oversight of centrally managed activities, and for supporting faculties in the execution of their responsibilities.

Q&S provides expert advice and guidance to colleagues, both in person and through a range of training materials.

Liz Grant

Head of Quality
T: +44 (0)1582 743369 ext. 3369
E: elizabeth.grant@beds.ac.uk

Responsible for managing the Quality & Standards team and the implementation of all centrally-driven quality assurance procedures across on-campus activities and those undertaken with collaborative partners.

Calista Strange

Senior Quality Officer
T: +44 (0)1582 489047 ext. 9047
E: calista.strange@beds.ac.uk

Responsible for facilitating the course approval process (E&S, UBBS); secretary to Portfolio Strategy and Planning Group (PSPG) and responsible for facilitating the course closure process.

Nathan Spencer

Senior Quality Officer
T: +44 (0)1582 743892 ext. 3892
E: nathan.spencer@beds.ac.uk

Responsible for facilitating the course approval process (CATS and HSS); responsible for facilitating the course and unit modification process.

Jane Harris

Quality Officer (Monitoring and Enhancement)
E: jane.harris@beds.ac.uk

Responsible for supporting monitoring and enhancement activities within the department to drive process improvement; secretary to the Course Approvals and Reviews Enhancement group and secretary to the Faculty of Education, English and Sport’s Faculty Teaching and Quality and Standards committee.

Debbie Briggs

Quality Officer (External Engagement)
T: +44 (0)1582 743405 ext. 3405
E: debbie.briggs@beds.ac.uk

Responsible for liaising with faculty-based accredited course contacts concerning the recognition of University awards by professional bodies; maintaining central records of PSRB accreditations; secretary to PSRB Monitoring Sub-Group; administering the TQSC Exceptions Panel.

Marina Fryer

Quality Officer (External Examiners)
T: +44 (0)1582 743 496 ext. 3496
E: marina.fryer@beds.ac.uk

Responsible for providing quality assurance and administration related to external examination, including the annual External Examiners conference and secretary to the External Examiners Committee (EEC).

Robyn Warner

Quality Officer (Collaborative Partnerships)
T: +44 (0)1582 743398 ext. 3398
E: robyn.warner@beds.ac.uk

Responsible for facilitating institutional approval and review events at collaborative partners; maintaining the collaborative register; responsible for facilitating the short course and apprenticeship modification approval process.

Caroline Bandcroft

Faculty Quality Officer
T: 01582 489023
E: caroline.bandcroft@beds.ac.uk

Responsible for providing administrative support and guidance to UoB Business School in all matters regarding quality and assurance. Secretary to Faculty Teaching and Quality and Standards committee.

Charlotte Fyfe

Faculty Quality Officer

Charlotte.Fyfe@beds.ac.uk

Responsible for providing administrative support and guidance to Faculty of Health and Social Sciences (HSS) and Faculty of Education, English and Sport in all matters regarding quality and assurance. Secretary to the HSS Faculty Teaching and Quality and Standards committee.

Jenny Small

Faculty Quality Officer
T: +44 (0)1582 489706 ext. 9706
E: jenny.small@beds.ac.uk

Responsible for providing administrative support and guidance to Faculty of Creative Arts, Technologies and Science in all matters regarding quality and assurance. Secretary to Faculty Teaching and Quality and Standards committee.